1. About This Policy
This Privacy Policy applies to all personal data collected and processed by tg772 in connection with the operation of the online gaming platform accessible at tg772.vip (the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data is processed by tg772 in connection with the Platform.
tg772 is committed to processing personal data in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By accessing or using the tg772 Platform, you acknowledge that you have read and understood this Privacy Policy.
2. Data We Collect
tg772 collects the following categories of personal data in connection with your use of the Platform:
- Identity Data — Full legal name, date of birth, gender, nationality, and government-issued identification document details (e.g., PhilSys National ID, driver's license, passport).
- Contact Data — Philippine mobile number, email address, and residential address.
- Account Data — Username, encrypted password, account registration date, and account status.
- Financial Data — Deposit and withdrawal transaction records, payment method identifiers (e.g., GCash mobile number, bank account number last four digits), and transaction amounts in Philippine Peso (PHP).
- Gaming Data — Game history, betting activity, wagering totals, bonus usage, and session duration data.
- Technical Data — IP address, device type, browser type and version, operating system, and approximate geographic location derived from IP.
- Communications Data — Records of your communications with tg772 support, including live chat transcripts, emails, and support ticket history.
- KYC Verification Data — Copies of identity documents and selfie images submitted during identity verification processes.
tg772 does not collect sensitive personal information as defined under the DPA unless required by applicable law or regulatory obligation (for example, information related to a self-exclusion request under our Responsible Gaming program).
3. How We Collect Data
tg772 collects personal data through the following means:
- Direct Provision — Information you provide when registering your tg772 account, completing KYC verification, making deposits or withdrawals, participating in promotions, or contacting tg772 support.
- Automated Collection — Technical data collected automatically when you access the Platform, including via cookies, web beacons, and server logs.
- Third-Party Sources — Information received from payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank) in connection with transaction processing, and from identity verification service providers engaged by tg772 to assist with KYC compliance.
- Regulatory and Fraud Prevention Sources — In limited circumstances, tg772 may receive information about a player from regulatory bodies, law enforcement agencies, or fraud prevention databases where required or permitted by law.
4. How We Use Your Data
tg772 processes your personal data for the following purposes:
- To create, manage, and maintain your tg772 player account.
- To process deposits, withdrawals, and all other financial transactions on the Platform.
- To verify your identity and age (21+) in compliance with KYC and anti-money laundering obligations.
- To deliver gaming services and personalize your tg772 experience, including game recommendations and lobby customization.
- To administer bonuses, promotions, loyalty programs, and marketing communications where you have provided consent or where a legitimate interest exists.
- To detect, investigate, and prevent fraud, cheating, multi-accounting, and other prohibited conduct as defined in the tg772 Terms and Conditions.
- To comply with applicable Philippine laws, regulations, and PAGCOR directives, including anti-money laundering reporting obligations.
- To operate and improve the tg772 Platform through analytics, performance monitoring, and product development.
- To respond to your inquiries and provide customer support.
- To administer our Responsible Gaming program, including processing self-exclusion requests and communicating with players identified as at-risk.
5. Legal Basis for Processing
tg772 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
- Contractual Necessity — Processing required to perform the agreement between you and tg772, including account management, game delivery, and payment processing.
- Legal Obligation — Processing required to comply with applicable law, including KYC/AML obligations, PAGCOR reporting requirements, and tax regulations.
- Legitimate Interests — Processing necessary for tg772's legitimate business interests, including fraud prevention, platform security, and product improvement, provided such interests are not overridden by your fundamental rights.
- Consent — Where tg772 relies on your consent (for example, for direct marketing communications), you may withdraw that consent at any time by contacting tg772 support or updating your account preferences.
6. Data Sharing and Disclosure
tg772 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. tg772 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
- Payment Processors — GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment service providers engaged to process your transactions.
- Identity Verification Providers — Third-party KYC service providers engaged by tg772 to assist with identity and age verification.
- Game Software Providers — Game developers and live casino streaming providers whose software powers the tg772 game library. These providers may receive technical and gaming session data necessary to operate their games.
- Regulatory and Law Enforcement Authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies, where disclosure is required or authorized by law.
- Professional Advisors — Legal counsel, auditors, and compliance consultants engaged by tg772, subject to applicable professional confidentiality obligations.
Any third party with whom tg772 shares your personal data is required to process that data in accordance with applicable data privacy law and tg772's data protection standards.
7. Cookies and Tracking Technologies
tg772 uses cookies and similar tracking technologies on the Platform to enhance user experience, maintain session state, and collect analytics data. The categories of cookies used include:
- Strictly Necessary Cookies — Required for the Platform to function, including session authentication and security cookies. These cannot be disabled.
- Performance Cookies — Anonymized data used to measure page load times, error rates, and feature usage to improve tg772's Platform performance.
- Functional Cookies — Used to remember your preferences, such as language settings and game lobby layout.
- Analytics Cookies — Used to understand aggregate user behavior on the Platform, including most-played games and navigation patterns.
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the tg772 Platform.
8. Data Retention
tg772 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal and regulatory retention requirements. Specifically:
- Account and identity data is retained for the duration of the player's active account plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
- Financial transaction data is retained for a minimum of five (5) years from the date of the transaction.
- Gaming data is retained for a minimum of two (2) years from the date of the relevant session or transaction.
- Communications and support data is retained for a minimum of two (2) years from the date of the last interaction.
After the applicable retention period, personal data will be securely deleted or anonymized in accordance with tg772's data disposal procedures.
9. Data Security
tg772 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the tg772 Platform.
- Encryption of sensitive data at rest, including stored passwords (hashed and salted) and financial identifiers.
- Role-based access controls ensuring that tg772 personnel access personal data only to the extent required for their specific job functions.
- Regular security assessments and penetration testing of the tg772 Platform infrastructure.
- Incident response procedures for timely detection, containment, and notification of personal data breaches in accordance with NPC requirements.
While tg772 takes reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your tg772 login credentials.
10. Your Data Privacy Rights
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, Filipino players have the following rights with respect to their personal data held by tg772:
- Right to Be Informed — The right to be notified of how your personal data is collected, used, and processed by tg772.
- Right to Access — The right to obtain a copy of the personal data that tg772 holds about you.
- Right to Rectification — The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure or Blocking — The right to request deletion or blocking of personal data that is no longer necessary, unlawfully processed, or processed in violation of your rights, subject to tg772's legal retention obligations.
- Right to Data Portability — The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
- Right to Object — The right to object to processing based on legitimate interests or for direct marketing purposes.
- Right to Damages — The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal data.
To exercise any of the above rights, please contact tg772 at the support email address below. tg772 will respond to verified requests within thirty (30) calendar days, or such other period as required by applicable law.
11. Children and Minors
The tg772 Platform is strictly intended for adults aged 21 years or older. tg772 does not knowingly collect personal data from individuals below the age of 21. If tg772 becomes aware that personal data has been submitted by or on behalf of a person under 21, such data will be deleted promptly and the associated account will be closed. If you believe that a minor has registered on the tg772 Platform, please notify us immediately at the contact details below.
12. Third-Party Links
The tg772 Platform may contain references to third-party services used in the delivery of gaming content (for example, game software providers). tg772 is not responsible for the privacy practices of third-party service providers. This Privacy Policy applies solely to the tg772 Platform and the personal data processed by tg772 in connection with it.
13. Changes to This Privacy Policy
tg772 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via the mobile number or email address on record at least seven (7) calendar days before the revised Policy takes effect, except where immediate amendment is required by law or regulatory directive.
The current version of this Privacy Policy will always be published at tg772.vip/privacy-policy. Your continued use of the tg772 Platform after any amendment constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by tg772, please contact our Data Protection Officer using the details below:
Data Protection Officer — tg772
[email protected]
Please include your registered mobile number and a brief description of your request. tg772 will acknowledge your inquiry within five (5) business days.
If you are not satisfied with tg772's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.